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3.1 Based on 21 reviews
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  • Customers like
    • Air ticket price 2
    • Definitely 1
    • Nothing but the website looked good 1
  • Customers don't like
    • Attempted to scam 3
    • As stated above 3
    • Switched prices 2
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At first I'm confused as the agent spoke too fast and connection was terrible. Additionally, every 15-20 sec there was a short 'beep' signal that blocked out the travel agent's voice. He said he would return our call in few minutes after taking my credit card number and I waited foe about 45 min (!!!). This is very scary especially with all fraudulent activities that happen around. Stay with your customer until you are done with the transaction.... Read more

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I received an advertisement for a flight to Marrakech for $514. So I tried to book it. The fare came back with $990. I called the phone number provided on the website and an agent offered me a flight for $1200. When I said that this looked like false advertising, he said that the dates for that rate were Jan and Feb 2017. So I tried to book the flight within those dates. Of course, I received a fare in the range of $1100. So I called my... Read more

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I was satisfied with my original experience booking a ticket through ASAP, but then I needed to change the date of my return flight. The customer service I received was by far the worst I've ever experienced. Through email, I gave the agent a range of dates that I needed to fly out during, and she quoted me an unreasonably high price. She also told me that my ticket was "exchangeable and refundable" so I decided to book my own ticket back and... Read more

Was this review helpful? 0 0

Wasted 3 days with the Agent(Oxford.a) without getting any ticket. He is very rude and ignorant, doesn't listen to me or to what I want. Back and forth emails and I keep repeating myself to him. I told since the beginning that if you can't find what I want, then don't worry about it, I'll find my own. Still, keep sending the same thing over and over again. I asked to stop emailing me and he won't listen. Then he started writing rude and low... Read more

Was this review helpful? 0 0

Knowing that I did not have US passport sold me a ticket for 2 stops in EU that counted as domestic flight. Didn't tell me I needed Schengen visa to travel. Learned that at check in counter. Could not board flight. Tried to get help from your agency but got none. Told me that there wasn't any seats or flights for next two days. However, Lufthansa agent at check in counter got me a seat for 2 hours later on same flight path and I actually arrived... Read more

Was this review helpful? 0 0

I have used ITN before and have always been happy with the service provided. The airticket price has met my budget (lower than the other prices that I have searched). This time I am unhappy with the fact that my flight was changed due to some corrections and I will not be with my group for the first part of the flight. I am disappointed in the fact that Agent did not split the charge between two cards -- 1st card for $700, second card $555.10. I... Read more

Was this review helpful? 0 1

Oh My God, I made the mistake of giving my cell phone number to call me back! In one day they called me over 50 times and hanging up because I refused to do business with them. I could hear them laughing in the background. THey threatened to "take action", whatever that means. I have never experienced such harassment from a company. There is something very wrong here. Please don't ever trust them with a penny of your money! Don't ever give... Read more

Was this review helpful? 3 1

SCAM ALERT! The Ad said "$467 round trip to Manila." Sale ends the next day, sense of urgency forces consumer to act fast or lose the good deal. Then when you call or try to confirm THEY HIT US WITH THE REAL DEAL .... A 50% higher cost! This is not good business. Just have to search more and BE CAREFUL. Some layovers are 14 hours to just save $100, which may not be worth it to some people. I like a long layover in places like Tokyo so we can... Read more

Was this review helpful? 0 1

Do not book thru this company! Was promised that I get a handicapped seat, didn't happen! After paying almost $1500.00 for a flight from PA to Germany, Customer Service was somewhere in Eastern Europe and not helpful at all! Stay away from this company!! Agent Bourne was very friendly at first until they got my payment! And to top it, they charched my credit card twice, which was another headache! You are better of booking thru either the... Read more

Was this review helpful? 3 6

THIS IS THE FIRST TIME AND ALSO THE LAST TIME I DO BUSINESS WITH ASAPTICKETS ALSO THEIR OTHER NAME IS INTERNATIONAL TRAVEL NETWORK( INTL) I TRUSTED THEIR WEBSITE, GOT THE TICKETS FROM THEM. I THOUGHT I GOT A REALLY GOOD DEAL, BUT TURN OUT THEY WAY OVERCHARGED FOR MY TICKETS. SOLE SIX TICKETS AND THEY MADE MORE THAN A THOUSAND DOLLARS ($1,001.5)ON A CUSTOMER. WHAT KIND OF COMPANY IS THAT. SIX TICKETS COST ABOUT $4500. AND THEY CHARGED ME... Read more

Was this review helpful? 3 0
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