New Reviewer
With Company response
2 comments
1.0

I booked a ticket since March. I tried moving the ticket dates as my countries borders were to be shut before my intended flight date.

They claimed they would do it but to my surprised the cancelled the ticket all together and Delta had no record of my flight. I have since sought a refund and all they do is send me from one agent to another and whoever I talk to tells me they can’t handle my case - only the person that booed my ticket can handle my case. The person that booked my ticket does not exist anymore on their system. They sent fake refund request slips, lied i would receive my money in 7 days, but still it’s been 4 months and nothing has been done.

We all seem to have one negative experience or the other with ASAP tickets.

Can we please find a way to bring this scam of a company to books?

Because this is completely unfair and wicked. They can’t keep scamming people.

User's recommendation: AVOID LIKE A PLAGUE! 0 STARS!

Product or Service Mentioned: Asap Tickets Flight Booking.

Monetary Loss: $3600.

Preferred solution: Full refund.

Asap Tickets Pros: This company is fraud.

Asap Tickets Cons: Scam, Horrible customer service and follow up, Theft, Wild goose chase.

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Response #1889428

Dear Biobele, your request is in progress now. Please be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.

#1894233
@Response

9 days later, no refund. So how is my request being processed.

I’ve been chasing this refund for over 4 months now, how much slower can it possibly be? Additionally, i booked and requested a refund at the beginning of the covid situation, meaning my refund request should be one of the first ones processed.

There’s no excuse anymore other than the fact that you guys are running a scam and floating it as a company. PAY UP ASAP TICKETS!

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