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I've been trying to get a refund for plane ticket I purchased from APSP Tickets. I was "cat-fished" into buying a ticket for person that does not exist.
I filed a Police Report for Larceny 6th degree, stating how I was conned by someone who stole another woman's identity to but her a plane ticket from Germany to NYC to come live with me. When I found out that I was cat-fished, tried to cancel with Norwegian Airlines 10 days prior to the flight, and they informed me that ASAP Tickets were the only ones who can cancel the ticket and give me a refund, so I sent them a copy of the police report as well, and asked them for my money back.
However, I got an email from ASAP Tickets saying they can not issue a refund, because it's totally up to Norwegian Airline to decide? My ticket was cancelled with Norwegian with plenty of time for them to re-sell that seat, so no reason for me to not get a refund from ASAP Tickets!
OK, WHO IS TELLING ME THE TRUTH AND WHO IS NOT?
I'm guessing it's ASAP Tickets who's not telling me the truth, and just trying to keep my money! And, I have a totally legitimate documented reason from the Police Departments cyber crime person stating this as well, so I'm not making this stuff up!
Product or Service Mentioned: Asap Tickets Customer Care.
Location: New Milford, Connecticut