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With Company response
2 comments
1.4

My trip us cancelled due to the damn Coronavirus and Manila airport lock down. Been on hold for two hours. Buying the ticket is a breeze, but refunding it is ***

Product or Service Mentioned: Asap Tickets Flight Booking.

Monetary Loss: $1364.

Preferred solution: Full refund.

Asap Tickets Cons: So bad experience, Zero customer service.

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Response #1838497

Dear Brynlea, please contact us at feedback@asaptickets.com. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations, but we will make sure to address your concerns as soon as possible.

Thank you for understanding. Kind regards, ASAP Tickets

#1839337
@Response

Same thing happened to me, worst customer service ever, they will just have you wait for long hours and hang up later, they know the situation but they don't have any plan how to address it, they have have more people in answering for bookings but nobody answers about cancellation. would not use there service again or recommend to anyone.

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