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Update by user Jun 22, 2021

Since I first told my story I was contacted by an individual who assigned my case to a Special Services Dept. I was asked to resend 2 Doctors Certificates, I have been tossed from ASAP Tickets To LATAM Airlines 2 times know one wants to refund my money or take responsibility to refund my money..

I have done everything they have asked of me providing emails, Doctors Certificates as well as agent names I have dealt with. At one point I was told NO REFUND Then I had my Dr Office to search thru my medical file to find the 1st medical certificate I sent to ASAP a year ago ( which ASAP doesn’t seem to have in my file) I have resend that medical certificate and am now waiting on an answer to see if SOMEONE will REFUND MY MONEY..ISSUE HAS MOT BEEN RESOLVED

Original review posted by user Jun 08, 2021

DI have been a year trying to get a ticket refund from ASAP TICKETS.. I purchased and extra insurance but not quite sure what it covers..

The ticket was for Brazil to visit a friend, but it was during the COVID time and as it got closer to my trip my anxiety got really bad and I started suffering from bad

Panic attacks. I called an canceled my ticket..

I have filled out 2 refund forms turned into them 2 Doctors certificates I have complied and done everything they have asked. I have text messages they told me 2 times my refund was on its way

User's recommendation: Don’t ever do business with ASAP TICKETS.

Product or Service Mentioned: Asap Tickets Flight Booking.

Monetary Loss: $712.

Preferred solution: Full refund.

Asap Tickets Pros: Cheap air travel, Good competitive prices.

Asap Tickets Cons: Refuse to refund price of ticket.

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This company is a scam. I bought a ticket to London to see a brother who was hospitalized on March.

I paid extra incase changes arouse. then London was requesting quarantine and only was able to travel for 8 days. when tried to change the tickets have to paid a fee $332 to move the trip for August, Not clear after paying extras for protections on changes.? They abuse when you are not speaking English as a primary language.

trying to twist your words.

I decided to not go to London and prefered to change the ticket to other destinations and the company do not return the money and also do not change the destinantions in other words they steal your money. Who protect us form this scam companies that are abusing the circumstances and look like nobody care

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