Asap Tickets - Company kept my refund after American Airlines refunded it to them
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New ReviewerFirst, I want to report that this company is a scam. I had to cancel my ticket due to medical reasons, and I when I called to get a refund, I was given the runaround, hung up on, calls were not returned, some guy names Cedric communicated with for all of 2 or 3 emails, and suddenly he could not be contacted neither through email nor phone.
If you need to cancel your ticket for any reasons, they will KEEP your money.
I guess the only way I will get my 300 dollars back is to sue them, which I very will intend on doing. DO NOT USE THIS COMPANY!!!!
User's recommendation: DO NOT USE ASAP TICKETS!!!
Monetary Loss: $224.
Preferred solution: Full refund.
Asap Tickets Cons: Scam, You will not get your refund back if you have to cancel.
Comments
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Ive done this time and time again, only to be given the runaround. You guys have no intention on refunding my money.
Dear Timothy, Unfortunately with no confirmation number or tkt number we can not investigate your case. Please send an e-mail with necessary information to feedback@asaptickets.com.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted you feedback.