Asap Tickets Phone Numbers and Emails

Toll-Free Number:

  • (800) 750-2238
    US/Canada, Monday - Sunday: 24/7

Customer Service:

  • +632 672 7832
  • +3 491 188 1607
  • +39 069 480 9637
  • +8 134 540 0975
  • +9 723 721 9252
  • +44 203 695 0964

Advertised Fare Guarantee:

  • (888) 531-0722

Billing:

  • (800) 981-4523
    Monday - Friday: 8am - 4pm PST

New Reservations:

  • (888) 333-8644
    Group Travel Desk
  • (650) 263-1714
    International
  • (800) 605-7769
    US/Canada, Business & First Class
  • (888) 585-2727
    US/Canada, Economy Class

Asap Tickets Email:

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How to Contact ASAP Tickets Customer Service?

Most Popular Number:

(800) 750-2238
US/Canada, Monday - Sunday: 24/7
Total calls: 270 Issues resolved: 11 Last call: Mar 18, 2024

What Is the ASAP Tickets Customer Service Phone Number?

It is easy to call ASAP Tickets customer service by dialing one of the published toll-free numbers, 1-800-750-2238. You can use this ASAP Tickets contact number if you are in the USA or Canada and need help with the trouble you are facing or request more information about the services and the company. More phone numbers are available on the official website. If you are from the Philippines and Spain, dial +632-8672-7896 and +34-911-881-607, respectively. If you are from Great Britain, the best number to use is +44-203-695-0964. For those in Italy, the ASAP Tickets customer service number is +39-06-948-09637. There's one more ASAP Tickets phone number if you are in Israel. The number is +972-3-7219252.

What Is the ASAP Tickets Corporate Office Address?

ASAP Tickets is at 1000 N West Street, Suite 1200, Wilmington, DE 19801. If you are near this address, stop by and share your problems with the agent in person. This allows you to talk to an expert and get guidance on how to avoid trouble in the future. You can also use this headquarters location to send mail. The ASAP Tickets customer service team will assist you in providing the best possible solutions.

What Are ASAP Tickets Business Hours?

Customers can enjoy ASAP Tickets customer service 24 hours, seven days a week, if they face any general or technical trouble. You can enquire about your existing booking, exchanges, or refunds. So you can directly dial the published ASAP Tickets customer service numbers and request solutions from a team of agents. If you cannot get through one of the numbers, dial the other published ASAP Tickets contact numbers.

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Contact Information

Asap Tickets Website:

Asap Tickets Help Center:

Corporate Office Address:

ASAP Tickets

Asap Tickets Customer Service Reviews

1.8 / 5
Poor
ashok n Ham
Forcing customers for insurance and Tip
stars-rating stars-rating stars-rating stars-rating stars-rating
1.5

I have been a regular customer of Asap for almost a decade. I booked recently a ticket to UAE costing almost $8k.

in March 2023 for a travel in December. I am really concerned about the way the customers are coerced or pushed to pay the tip, which is unheard of in travel agencies. It's not a reflection of the services of the staff. But the way it's linked or created is that if you don't tip, it means the service is poor which may not be case.
As a company , they are supposed to pay their staff and pay the incentives towards the ticket booking.

None of the travel agents or companies ask for a tip for booking flight/hotel tickets. It'snew precedent these guys are setting. To do your job, you need to be paid over and above ?
While the agent was good , went back and forth to create the itinerary and that's what the job demands. And I didn't get any special fares or fares lesser than the airlines fare if I had chosen them.
As a customer , I am not appreciative of this pushing gesture of your company and for a few petty bucks, you may end up losing the larger customer.

It is not legal to push anything and the buying of insurance doesn't dictate the airline fares.
For e.g. my airline fare was 7650 odd and I paid almost the same to with this company, did i get any special pricing? No, did I get any additional benefits? No, Of course the travel agent s job is to source multiple airlines and fares and give the best possible deals to the client.
It reflects poorly on their culture and the way they treat their employees and their pay structure.

And the tone after the tip was not provided was completely different was rude. Tip is at the customer s discretion.
The system is set in a way, it doesnt move to the next level unless u pay a tip, and the insurance is also compulsory.

And for records, I sent a response to their customer service team 9 months back and still waiting for the response. Hope they ban this company.

Read full review
Padmashri R
To Ask a question no one picks up the phone
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

British Airways did cancel the ticket but refused to refund the money. Customer service did not pick up the phone on the day of need nor picking up now.

There is no customer service in this ASAP tickets which is very frustrating.
I bought tickets from Texas to Kenya for October 16 for three persons. My husband failed to make the first flight leaving in two minutes. American and British airways refused to give him ticket and when he offered that *** buy ticket for the first segment they said they said theyre going to cancel all the tickets now he wants to need to buy all the ticket to competely. So I do not understand how how can an airline has an authority to cancel the ticket, but not refund the money.

My husband could have bought one way ticket. But return with us airline.

Did not give the choice. ASAP tickets has been not helpful at all.

Read full review

How Good is Asap Tickets's Customer Service?

Alayne Bjv
Alayne Bjv
Feels Disappointed | May 18, 2023

They talked to you but they keep on transferring my call to another department. After then there's no direct answer they can give. I just hope ill get my full refund asap.

Read full quote
charles w Ryx
charles w Ryx
Feels Satisfied | Nov 01, 2022

1 was nervous and upset but she calm me down every thing was good after that

Read full quote

Summary of Asap Tickets Customer Service Calls

550 TOTAL
CALLS
06:04 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Asap Tickets?

Refund Question:

  • “Refund”
  • “Refund since restaurant dont have what i wanted”
  • “My ticket refund from United airline”

Request for Information Question:

  • “Check on scheduled flight seats”
  • “Check on the status of my ticket”
  • “I have 3 tickets to the Philippines for Narch 25, 2024. My daughter decided to go a few days earlier. Can I change her departure date?”

Activation/ Cancellation Question:

  • “Cancel flight”
  • “Cancel subscription”
  • “Flight cancellation”

Return/ Replace Question:

  • “Change flight time”
  • “Change flight”
  • “Change ticket dates”

Product/ Service Question:

  • “Regarding air India delayed n connecting frights”
  • “Book ticket and I'm coming with my dog I need information on dog policy”
  • “Buy tickets”

Payments and Charges Question:

  • Fraudulent
  • “Payment methods”
  • “Billed twice”

Staff Question:

  • “Customer service”
  • “Rude agent”
  • “My girlfriend is stuck in Africa customer service sucks”

Account Question:

  • “I forgot my password and I'm not getting an email to rest password”
  • “Account”
  • “I've been hacked”

Cards Question:

  • “Tried to pay for 3.5 hours, month of credit card would not go passed 6 and it was 12 !”

Other Question:

  • “Instagram”
  • “My flight is been delayed”
  • “Rebooking unused airline”

About

Related Companies

Trevolution Group, International Travel Network, Airconcierge, Consolidated Fares

Summary

Asap Tickets is an online retailer that specializes in selling airline tickets. The company has been in business for more than 20 years and nowadays it is one of the biggest online air ticket distributors in the United States.

Asap Tickets reviews and complaints

Asap Tickets is ranked 126 out of 1009 in Travel Agencies category

Founded

2001

Area Served

Worldwide, USA, Canada, Europe, Asia, UK, Australia, Other

Payment Methods

MasterCardVISAAmerican ExpressPayPal

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