Asap Tickets - Don't want to give me refund ,don't want to give me voucher ,or rebook my tickets again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Original review updated by user Mar 04, 2021
my name hicham zaidi i got 4 tickets last year on 02/14/2020 to travel on 06/2020 from miami to casablanca morocco , on june the boarder were close due to covid 19 , , they call me said if you like to travel on october or give you your money back , i said i can't travel on october coz i have kids on school , but i can get my money back they said will be 300$ charge fee for each tickets , i said no, what about voucher , they said ok and give me the airline number to call to get voucher , i called the airline on september after couple day i received one voucher under my name hicham zaidi i waited couple months than i called them the airline again to see where is my other voucher , they told me that asap tickets call them back and ask for my money ,the airline sent my money to asap tickets and cancel my voucher that i am already get from them .any way i call asap ticket again to refund me my money or reebok tickets for me again
they said they don't receive the money yet it will take time , i call the airline to ask , they said they lied to you we sent them your money on 12/09/2020 .it is 3 months now i called them every day to Reebok the tickets same answer I spoke with 5 different agent no one want to help out i spoke with rafi ,hommer , ja3far ,rockford winoma . i need your help please my number 561 667 **** my email zaidhich1@***.co.uk
thank you .
User's recommendation: don't use asap again terrible company.
Product or Service Mentioned: Asap Tickets Flight Booking.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.
Asap Tickets Pros: Rebook my tickets.
Asap Tickets Cons: No customer service.