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We had to cancel our trip to Italy for August year 2020 because a family member had to get an operation in June of year 2020 we started the cancellation process in April.

ASAP gave us lots & lots of reasons why they couldnt give us a full refund

User's recommendation: Stay away from ASAP tickets they don’t care about you.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

Asap Tickets Cons: Unreliable.

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Response #1988905

Dear Philip, Your feedback is important to us and we'd be more than glad to assist you. Please send us your reservation Confirmation number or ticket number at with reference to the Review Number 2334332.

One of our representatives will contact you back shortly. Thank you.


I replied back to ASAP tickets let’s see how long they reply back to me I was promised by Arvo who works for ASAP tickets that a refund was coming back to me this was two weeks ago from today dated 3/3/21 I have an e-mail stating that PROMISE.

Response #1962509

Dear Philip M, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at with the reference to the Review Number #2334332. Thank you in advance!

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