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We had to cancel our trip to Italy for August year 2020 because a family member had to get an operation in June of year 2020 we started the cancellation process in April.
ASAP gave us lots & lots of reasons why they couldnt give us a full refund
User's recommendation: Stay away from ASAP tickets they don’t care about you.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.
Asap Tickets Cons: Unreliable.