New Reviewer
With Company response
2 comments
1.0

Tickets purchased through ASAP Ticked for KLM airline flight in May, 2020. KLM offered refunds for my flight due to cancellation and was to provide a refund.

Problem is I had to get the refund from ASAP Ticket.

I have gone through several months with agents at ASAP.

From no call backs, phone hangup an just overall shi***ty Customer Service. These actions come from over six agents I have dealt with.

User's recommendation: DO NOT EVER DO BUSINESS WITH THIS COMPANY!

Monetary Loss: $2033.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1861691

They are wanting to charge me $200 per ticket for a refund on the flight that was cancelled by Delta/ KLM. Looking to profit $800 for my invalid airline tickets bought from ASAP.

This is after a month of getting the run around and calling my agent. Never again!

Response #1860302

Dear Ervin, Please accept our apologies for any delays caused by the overwhelming number of calls. Our customer service line works 24/7 and managers try to do their best to assist all customers. Kindly send us your booking details at feedback@asaptickets.com and we will make sure to address your concerns as soon as possible.

Asap Tickets Reviews

  1. 335 reviews
  2. 76 reviews
  3. 39 reviews
  4. 35 reviews
  5. 73 reviews
Asap Tickets reviews