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1.0

I would stay extremely far away from this company! They are SCAMMERS!!

I have been trying to get a refund for quite some time now and all they do is give you the run around, first they CANCELED MY TICKET without informing me LAST MINUTE then they tell me oh we will rebook your ticket! And to my surprise, they didn't even do that! I've been trying to get a new itinerary with them ever since they canceled, and they haven't done anything. I have called the airlines, and they even told me my ticket was canceled, not the flight!

And every time I reach out to asap ticket, the excuse is "we're waiting for the airlines to respond" it should NEVER take this long to initiate a refund... I'm nearly out 3k because this scab *** company doesn't have it together... I even called asap ticket AGAIN last night and talked to Agent Adendra and had to be stern and demand my refund, and it was like talking to a brick wall with the world's worst customer service I demanded a time frame and date when this will be resolved he could not give me an answer then he finally said 4 weeks... mind you ive been demanding a refund since early may...

if I do not receive my refund within 4 weeks from June 6th, I will go a head and take legal action as well as tarnish your name to the bbb and I will run this companies name into the ground and do everything in my power to get my refund back. This trip wasn't even a vacation, it was an extremely important trip that they ruined! I've wasted so much money and time with asap ticket, with this 1 star review.. they are 5 stars at scamming people...

I will be sure my review gets out there for everyone to see how bad this company is and I will continue to tarnish the companies reputation until I receive my refund.

This company is an absolute joke and I wouldn't recommend this company to my worst enemy... I am tired of the run around and I'm loosing alot of patience.

Btw I also offered to 3 way call the airlines and asap ticket to have this resolved and they did not want to nor did they make any effort to fix the problem.

I have many emails between myself and asap tickets for the constant run around and all the proof needed to make a case of how I was scammed.

User's recommendation: Avoid at all cost and spend the extra money else where.. DO NOT give this company a penny!

Monetary Loss: $2990.

Preferred solution: Full refund.

Asap Tickets Cons: Do not refund, Unreliable, Absolutely a fraud, Bad customer service.

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