Ask Community about Asap Tickets

Thank you for your question. Please contact our Customer Support department at 800-750-2238 or by email at customerservice@itncorp.com, and our agents will be happy to assist you with the exchange. Sincerely, ASAP Team

ASAP Tickets has been in the travel industry since its foundation in 2001. We are proud to be a member of the American Society of Travel Agents (ASTA), the International Airlines Travel Agent Network (IATAN), be accredited by the Airline Reporting Corporation (ARC), and have the highest A+ rating by BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. The legitimacy of ASAP Tickets is proved also through our valued customer experiences; more detailed information on ASAP Tickets reviews can be found on https://asapticketsreviews.com/.

ASAP Tickets, a brand belonging to International Travel Network, has access to unpublished fares negotiated by ITN and partner consolidators that do not sell directly to the general public. Unlike most consolidators in the US who cater only to travel agents, ASAP Tickets sells directly to passengers. ITN has negotiated discounted fares with airlines such as Philippine Airlines, Brussels Airlines, Qatar Airways, Jet Airways, Ethiopian Airlines, Iberia Airlines, Royal Air Maroc, Gulf Air, LOT Polish Airlines, Air Berlin, El Al Airlines, Egypt Air, and Turkish Airlines. In addition, we have access to discounted fares of Delta Airlines, United Airlines, American Airlines, Air France, Lufthansa, British Airways, South African Airlines, Japan Airlines, Asiana Airlines, Korean Air, Cathay Pacific, Emirates Airlines, Swiss Airlines, Austrian Airlines, and many others.

Most discounted tickets are non-refundable and non-exchangeable. However, this varies depending on the airline. Airlines that allow exchanges or refunds may charge a penalty fee for the service, which your agent will quote at the time of purchase. Penalty fees are subject to airline rules. Exchanges: If fare rules allow for exchanges, a $250 processing fee will be charged along with any airline penalty and fare difference. Refunds: If fare rules allow for refunds, a $250 processing fee will be charged along with any airline penalty.

If you know you cannot travel, you must cancel your tickets with ASAP Tickets or with the airline. All bookings must be canceled at least 24 hours in advance. If you fail to cancel your ticket, the airline will treat the ticket as a "No Show" and the ticket automatically loses its value; therefore cannot be exchanged nor refunded. Note: If you have a paper ticket rather than an e-ticket, you must return the paper ticket to ASAP Tickets before we can process any kind of refund or exchange.

For reservations changes, please contact our Customer Service Department at (800) 750-2238 to speak to one of our representatives who will assist you with the proper online forms to fill out and submit. Once submitted, the customer service representative will process your request. ASAP Tickets customer service representatives are available by phone Monday through Friday, 8:00 am to 4:00 pm PST.

Missed flights are considered by the airline as a “No Show” and immediately suspended. Suspended tickets have no value and cannot be exchanged nor refunded. ASAP Tickets is unable to reinstate tickets that have been suspended by airlines.

Once a ticket has been issued, ASAP Tickets has a 24 hour grace period to void the ticket transaction without any airline penalties. Once this period is over, the fare restrictions determine whether we are able to make any corrections and any penalties that may be assessed. Also, a voided ticket does not ensure the same ticket is available to book again. Passenger names provided must match the names shown on passports. Even a small mistake in the name can cause a major inconvenience for passengers during their travel. Sometimes a mistake can even prevent a passenger from using their tickets. Additionally, the process of correcting names on previously issued tickets is complicated and many airlines do not allow it. We kindly ask that you double check the names you provide.

All tickets are non-transferable and name changes are not permitted.

No. Although you can access our fare database online based on your search criteria, most of our discounted fares are unpublished and can only be booked by calling one of our ASAP Tickets agents at 800-750-2238. When planning and reviewing a quote online, keep in mind that discounted fares go very fast. What you see in your online quote is the lowest applicable fare for the selected cities and dates, and may not reflect actual seat availability. Our agents are happy to find you the specific fare you see in our database for the dates you have selected or suggest alternative dates for that fare. In most cases, the more flexible you are in your planning, the better your chances of booking the best fare.

ASAP Tickets travel agents are available by phone and email 24 hours Monday through Sunday.

Yes, ASAP Tickets specializes in discounted last minute deals, so we’re likely to find you a seat, even hours before a flight!

No, unfortunately ASAP Tickets no longer sells open ended tickets.