With Company response
3 comments
1.0

Flight was canceled due to covid-19 last April and still not getting refund. Promised that they will call back but never did.

User's recommendation: Think again before buying their tickets.

Product or Service Mentioned: Asap Tickets Flight Booking.

Monetary Loss: $3800.

Preferred solution: Full refund.

Asap Tickets Cons: Employees poorly trained.

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Response #1989303

Dear Customer, Kindly provide us with more details of your booking such as: record locator and ticket number in order for us to be able to provide the desired resolution. Email to be used feedback@itncorp.com Thank you in advance.

#1930313

You are correct, they are a terrible company for refunds even if you buy their insurance. The only way I got a refund was to dispute the charge on my credit card. That was even after the airlines had already refunded my money to ASAP.

Response #1927122

Dear Customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com with the reference to the Review Number #2183123. Thank you in advance!

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