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Dear Pissed Consumer, I purchase 2 tickets here in the U.S. for my elderly mother and for me, supposedly to the Philippines on February 16, 2020. Scheduled flight is for July 21, 2020. I paid $1,736.24 for 2 tickets and The Ticket Protection for $158.90 plus a token of...
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3 comments
#2113556

Booked flight between Philippines and Canada, also had to cancel. They refused to follow airlines policies and said they'll mark me as a no show. I feel your pain.

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Featured
ID
#2821470 Review #2821470 is a subjective opinion of poster.
Service
Asap Tickets Flight Booking
Cons
  • Scam
Preferred solution
Full refund
Most helpful review

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New Reviewer
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
Asap Tickets - IT'S BEEN MORE THAN 135 DAYS & STILL DIDN'T GET OUR REFUND!
So, this company is totally CORRUPT! Our flight got cancelled 5x now. Our original flight was May 4th. Due to pandemic it was cancelled and we totally understand that. So, we rebooked our flight and they said the next available one was May 9 with same price. So, we...
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40 comments
#2194880

STRENGTH BY NUMBERS Please join the FACEBOOK group ASAP Tickets/ITN and no Refund HELP. Let's help each other.

There is a moderator/admin who may want to get some info before you get accepted into the group.

Please share your experiences and updates (good or bad). Your help is NEEDED, ASAP (no pun intended).

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With Company Response
ID
#2263035 Review #2263035 is a subjective opinion of poster.
Service
Asap Tickets Flight Booking
Pros
  • I will never use this companny again
Cons
  • Waiver of customer rights
  • Seems like a scam
  • Lack of refunding
Loss
$3287
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rude agent

I want my money back I paid 3000+$ your agent Repinski didnt booked my kids flight to Manila via china airlines I will sue if you dont give my money back as soon as possible cause my kids vacation are ruined because of your agent who didnt book my flight as promise by Repinski
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ID
#3708118 Review #3708118 is a subjective opinion of poster.
Pros
  • Unprofessional agent
Loss
$3300
Preferred solution
Let the company propose a solution

Got scammed

I need ASAP tickets to contact me and to provide a solution for this ongoing issue. They are supposed to call me back and I have not received a response.
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ID
#3681500 Review #3681500 is a subjective opinion of poster.
Location
Corona, California

I believe I was scammed

I have not yet received a response from ASAP tickets. It has been 3 weeks. If possible, can you help me escalate this issue and let me know that Ive been trying to contact them. I believe I am getting ignored on purpose and that I was scammed.
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ID
#3681496 Review #3681496 is a subjective opinion of poster.
Location
Corona, California
New Reviewer
Asap Tickets - This Travel Agency is A scam
So we contacted ASAP tickets with our whole trust for our set vacation and wedding time on August 2022. This will be the first time I will be going home after finishing all my cancer treatments here in Canada. SO this agent whom we have been talking with during the...
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1 comment
#2197595

Leave cancer survivor out of it. Don’t pad your complaint.

You chose to use a cheap third party site. That is all on you.

Don’t post personal health information. Loser

ID
#3678962 Review #3678962 is a subjective opinion of poster.
Location
Calgary, Alberta
Service
Asap Tickets Manager
Cons
  • Lied about a refund in the event of a pandemic
  • Flight insurance is meaningless
  • Does not take circumstances into account
Loss
$4800
New Reviewer

Re schedule due to customer is in the hospital

Ive been trying to rebook a flight because Benita PASCUAl is sick with Dengue her platelets remains low, still so weak to travel and still needs medical. I was sending proff and her pictures , being confined in the hospital but still we were advice to buy a new ticket from the Philippines. We were told by Mr Caballero to buy ticket and used our ticket In later times .

User's recommendation: Don’t buy from ASAP because although I have a protection plan no one is helping .

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ID
#3678906 Review #3678906 is a subjective opinion of poster.
Pros
  • Illusion that i was getting good service
Cons
  • False advertising
Preferred solution
Let the company propose a solution
New Reviewer

Paying for tickets we never received

Financed our tickets through Affirm, they paid ASAP $3800 yet ASAP never issued us our tickets, they claim that they can get no response from the airline. We called the airline and they said that the seats are still open and they are awaiting ASAP to just call and reschedule yet they say its complicated and the airline wont respond to their emails. Its a lie, they need to know that I will stop at nothing to get my money back. Where do I sign up for the class action suit. Dont waste time talking with agents, they are trained to just run you around.

User's recommendation: Go elsewhere.

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ID
#3678014 Review #3678014 is a subjective opinion of poster.
Pros
  • Affordable
Cons
  • Will steal your money
Loss
$3314
Preferred solution
Deliver product or service ordered
New Reviewer

Lies and scammers

Financed our tickets through Affirm, they paid ASAP $3800 yet ASAP never issued us our tickets, they claim that they can get no response from the airline. We called the airline and they said that the seats are still open and they are awaiting ASAP to just call and reschedule yet they say its complicated and the airline wont respond to their emails. Its a lie, they need to know that I will stop at nothing to get my money back. Where do I sign up for the class action suit.

User's recommendation: Don’t waste time with these people.

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ID
#3677985 Review #3677985 is a subjective opinion of poster.
Service
Asap Tickets Flight Booking
Pros
  • Air ticket price
  • Great prices
Cons
  • Liars and they are paid to deceive customers
Loss
$3314
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible customer service! Waiting over 2 years for a refund. Must have talked to 30 agents! Everyone says something different!

Refund from over 2 years ago! Keep saying I have to wait! A scam! Will never book a ticket with them again!

User's recommendation: Don’t buy a ticket from them’.

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ID
#3675125 Review #3675125 is a subjective opinion of poster.
Location
Lennon, Michigan
Pros
  • Only cons
  • Hard to communicate with agents
Cons
  • Do not follow through on promises
  • Are a fraud
Loss
$3000
Preferred solution
Full refund

Bad Service

We bought 3 tickets going to the our home country. 1 ticket was not accepted by the airline saying it is not paid and the name of the passenger is incorrect. Now theyre charged us for cancellation bec of their mistake. I hope they refund our money soon!

User's recommendation: DO NOT BUY YOUR TICKETS HERE!

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ID
#3674729 Review #3674729 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Refusing to check with airline regarding my ticket exchange

The agents are scamming customers in order to purchase new tickets whenever you missed a flight instead resolving the issue with the airline

User's recommendation: Do not purchase tickets from ASAPTICKETS.

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ID
#3666351 Review #3666351 is a subjective opinion of poster.
Location
Bangkok, Bangkok
Service
American Airlines Flight
Pros
  • Hard to reach supervisor manager and get direct responses
Cons
  • Not helpful with refund
  • Fraud
  • Rude and dishonest customer service
Loss
$1300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Asaptickets is a scam! Save yourself! Don’t get scammed!

They're the nicest when selling off their tickets, but once there's a problem they're hard to get in touch with. I had to cancel my flight since there's a problem with my layover, I tried contacting them for rebooking but what they did was keep me bouncing back from one agent to another. Don't settle for less guys! Don't buy from these SCAMMERS!

User's recommendation: No to asaptickets.

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ID
#3666068 Review #3666068 is a subjective opinion of poster.
Service
Asap Tickets Flight Booking
Pros
  • Good price
Cons
  • Company is fraud
  • Dishonest booking policy
  • No response to multiple e mails
Loss
$2640
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Asap Tickets - This Company is a SCAM! DO NOT BUY!
Update by user Jun 12, 2022

The company does not want to admit they have been selling tickets that are unusable. Reference: TripAdvisor- selling only Japanese citizens can use(1) Japan has suspended Americans visa free entry to Japan since 3/5/2020. (2) According to Japan Airlines, All Nippon...

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ID
#3661403 Review #3661403 is a subjective opinion of poster.
Cons
  • Scam
Loss
$1265
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I requested a refund for my ticket because PAL cancel my flight. It's more than a year now but until now I haven't receive my money.they keep telling me that they're still checking.
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ID
#3649481 Review #3649481 is a subjective opinion of poster.
Location
Edmonton, Alberta
Pros
  • Hard to reach supervisor manager and get direct responses
Cons
  • Refund took some time
  • No support given to international travelers
Loss
$1200
Preferred solution
Full refund
I cancelled the flight that I was booking for since my Mom got sick. I purchased ITN Insurance for it. I called customer service every other day since May 23, 2022. I was told a supervisor will call me back on May 26, nothing. I followed up on May 28, same thing, I was...
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ID
#3647496 Review #3647496 is a subjective opinion of poster.
Location
Steinbach, Manitoba
Cons
  • Inconsistent
  • No help
  • Disrespectful
Loss
$2000

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Asap Tickets - No refund and keeps giving me the run around
Asap Tickets - No refund and keeps giving me the run around
Asap Tickets - No refund and keeps giving me the run around
Asap Tickets - No refund and keeps giving me the run around
I would stay extremely far away from this company! They are SCAMMERS!! I have been trying to get a refund for quite some time now and all they do is give you the run around, first they CANCELED MY TICKET without informing me LAST MINUTE then they tell me oh we will...
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ID
#3646825 Review #3646825 is a subjective opinion of poster.
Cons
  • Do not refund
  • Absolutely a fraud
  • Bad customer service
Loss
$2990
Preferred solution
Full refund

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