Asap Tickets Reviews and Complaints
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4
ISSUES RESOLVED
164
COMPANY RESPONSES
242
TOTAL REVIEWS
$35K
CLAIMED LOSSES
$946
AVG LOSS
190K
PAGE VIEWS
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Customers don't like
- Worst customer service imaginable
- Switched prices
- Inconsistency with what cs said
Customers like
- Air ticket price
- This company is fraud
- Service
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Asap Tickets - Service
very helpful and knowledgeable give me a lot choices on my travel needs
Company wrote 0 public responses to the review from Dec 11.
Product
Asap Tickets - Great Experience! I feel that this will be my home travel agent.
The agent was accommodating and was patiently waiting for me to come back to my phone for few hours coz I need to do something while I was working and getting my necessary information. She was able to get the travel Exact dates and hours that I need. I’m keeping her number for future trips and travel.
Company wrote 0 private or public responses to the review from Dec 10.
Product
Asap Tickets - Good Job!!
Your travel expert name Garcia is an asset to your company, he extended his working hours just to accommodate all my inquiries, and he found a good air fare and itinerary. Keep it up .
Company wrote 0 public responses to the review from Dec 07.
Asap Tickets - Excellent service
Kadel is very professional and efficient, great value and quality!
Company wrote 0 public responses to the review from Dec 07.
Product
I asked for a refund and they charged my credit card still no response. Avoid this fraudulent company. I dealt with an agent named Nathan
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Company wrote 1 public responses to the review from Dec 07.
Asap Tickets - Excellent
Nadia was really helpful and really nice.
Company wrote 0 public responses to the review from Dec 06.
I booked a ticket for my daughter through your site plus I got flight insurance to which I was told that if anything changes I will get a full refund of the ticket price
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Company wrote 0 private and 1 public responses to the review from Dec 06.
ASAPtickets
Asap Tickets Verified Representative
Thank you for your feedback. Please note that ITN does not sell travel insurance. If you are referring to the Ticket Protection Plan, the optional product that can be acquired...
Asap Tickets - Fast and efficient service
Thank you Jacob for a great deal and service.
Company wrote 0 public responses to the review from Dec 04.
Product
I bought my ticket for my trip from Newark, NJ to Manila, Phils. I paid for a business class ticket, but Singapore Airlines issued for premium economy. Singapore is blaming Asap, and Asap is blaming Singapore. My trip is for this month of December, 2018. Confirmation #...
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Company wrote 0 private and 1 public responses to the review from Dec 03.
ASAPtickets
Asap Tickets Verified Representative
Thank you for your feedback. First and foremost, we would like to apologize for the inconvenience encountered, as well as any miscommunication from our sale agent. We are curr...
Similar to Asap Tickets
When flying international - AVOID Shanghai COMPLETELY - they will land you ON-THE-TARMAC, and you will have to collect your CHECKED-bags, and enter the main-airport, whereas ANYTHING in your "checked-bags" will be searched! (searched-confiscated) [I lost an antique...
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Company wrote 0 private and 1 public responses to the review from Dec 02.
ASAPtickets
Asap Tickets Verified Representative
Thank you for your feedback. We are unable to find any bookings under your name in recent history that would connect through Shanghai or New Jersey. If you have purchased a ti...
Product
Select Reason
Thank you for your feedback. The refund conditions and processing time are explained in detail by our travel agents verbally and on the refund authorization form, but if there...