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I left an earlier review stating I was yet to use the ticket purchased but the agent Gunner was pleasant and I had no issues with the service he rendered. Having used the ticket purchased, I can categorically state that I have had the worst experience ever.

As much as I wish to rant details on the psychological distress and strenous ordeal I have been through, I prefer to pursue it through legal channels.

I thought to leave this warning to those considering using this service; it's a far better option to deal with reputable airlines directly. Lesson learnt.

Reason of review: Poor customer service.

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Thank you for your review. We would like to investigate the details of your case more closely.

Customer satisfaction is one of our main priorities, so when something goes wrong we would like to have the opportunity to make it right. Kindly email us your full name and the confirmation number or ticket number at feedback@asaptickets.com and we will be glad to assist you.

Please accept our apologies for any inconvenience caused and we're looking forward to hearing from you. With kind regards, ASAP Team

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