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I had a very bad experience with ASAPtickets,
The airlines cancelled my tickets with no no fault of the Passenger and ASAPtickets notified me about that and instructed to call them and email them, but they never reverted to my emails despite that their agent named Tyra on 06/15/2020 at 1:24 pm from phone number (877)571-**** to my phone number (***)8**-**16, and she confirmed to me that ASAPtickets received the full refund from the Airlines and tried by many ways to blackmail me to accept issuing me a partial refund after deducting $75 from each ticket, and when I refused she cut off the phone call and asaptickets didn't call me since then and never responded to my emails, and DID NOT refund me.
By the way when I called them on April, May, and June /2020 (before 06/15/2020) they tried to trap me by requesting from me to go and cancel the tickets through their website as the only way to get the refund against The DOT rules
I will be reporting this to BBB of CA and to any other related.
User's recommendation: Do not through your money in the space.
Product or Service Mentioned: Asap Tickets Flight Booking.
Monetary Loss: $2720.
Preferred solution: Full refund.
Asap Tickets Pros: I will never use this companny again.
Asap Tickets Cons: Horrible customer service.