Asap Tickets - They charge $250 as processing fees even when the flight got cancelled
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New ReviewerVery bad experience with their agents as they take you hostage for buying tickets with them and when the airline cancelled the flight due to operations reasons and the airline refund them back full amount, the ASAPTICKET agents do not return the full credit to you. Rather they deduct the $250 from the refund amount as processing fees.
While booking the staff is very good and courteous, but when you ask for refund for the cancelled flight they are very rude and unprofessional.
I will recommend never to buy tickets with them, rather buy it directly from the airline and have a peace of mind.
User's recommendation: NEVER BUY TICKETS FROM ASAPTICKETS.
Product or Service Mentioned: Asap Tickets Flight Booking.
Preferred solution: Let the company propose a solution.
Asap Tickets Cons: Adding unlawful penalties to refunds, Everything else - almost a scam.
Comments
Dear Customer, Your feedback is important to us and we want to make sure that your issue is solved. Please help up to investigate this case by sending your reservation Confirmation number or ticket number at feedback@asaptickets.com with reference to Review #2322862. Thank you and please be assured that we value your business with us.
Same thing happen to us 4 people x $250 equals $1000 never use this company again & I will spread the word.
Dear Afzal, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com with the reference to the Review Number #2322862. Thank you in advance!