Asap Tickets - They charged me 1,200$ for processing fee for my refund.. the airline refunded the full amount except the travel insurance that we paid for 400$..
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Before i booked the flight I made sure to the agent that it will be fully refundable..i paid for the travel insurance just to make sure but then now the airlines fully refunded our payment but then suddenly Asap tickets charged us 1200$ 300 for each of us my family... ive already paid 400$ dollars for travel insurance why they still need processing fee again. the agent named Exodus and his supervisor even lied to me at the first place because they said the travel
insurance will be 25$ each only then at the end it was 100$
User's recommendation: never book with ASAP tickets.
Product or Service Mentioned: Asap Tickets Flight Booking.
Monetary Loss: $1.
Preferred solution: Full refund.
Asap Tickets Pros: Tagalog speaking so better communication.
Asap Tickets Cons: Does not take circumstances into account, Sales staff way too agressive, Fraud.