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4 comments

Before i booked the flight I made sure to the agent that it will be fully refundable..i paid for the travel insurance just to make sure but then now the airlines fully refunded our payment but then suddenly Asap tickets charged us 1200$ 300 for each of us my family... ive already paid 400$ dollars for travel insurance why they still need processing fee again. the agent named Exodus and his supervisor even lied to me at the first place because they said the travel

insurance will be 25$ each only then at the end it was 100$

User's recommendation: never book with ASAP tickets.

Product or Service Mentioned: Asap Tickets Flight Booking.

Monetary Loss: $1.

Preferred solution: Full refund.

Asap Tickets Pros: Tagalog speaking so better communication.

Asap Tickets Cons: Does not take circumstances into account, Sales staff way too agressive, Fraud.

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Response #1949231

Dear Jocelyn, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com with the reference to the Review Number #2278315. Thank you in advance!

#1949701
@Response

i already emailed feedback@***.com but you never replied..

Response #1950281
@PissedConsumer1949701

Dear Jocelyn, Please accept our apologies for any delays caused by the overwhelming number of calls and emails. We have gathered all information together and your request is in progress.

#1961509
@Response

@asaptickets ..it’s already a month since your last email.. i emailed u again but u didn’t reply..

until when will i wait? the airlines fully refunded our tickets.. u already got our travel insurance fee.. give us back the money u got to us..

life is so hard..

it’s hard to earn money.. u can just easily get money that u didnt work for...

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