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Dear Sir/Ma'am: Due to coronavirus my granddaughters flight from Riga, Latvia to Seattle, WA was cancelled, and back in beginning April, I was told would be getting refund for that round trip flight $1002.35 was to be refunded to me. Confirmation number was N8X5R4 and ticket number 881751****220.
Passenger's name is Saule Sandija. The flight was to take place May 4, 2020. What is happening to the refund that was promised?
Agent was Vincent - he had told me to call Lufthansa. When I called them, Lufthansa told me to call agent thru whom I bought the ticket.
Product or Service Mentioned: Asap Tickets Flight Booking.
Monetary Loss: $1003.
Preferred solution: Full refund.