I worked wit a person at this company and he was very helpful. I needed time to discuss travel dates and times with my wife.
He reserved my tickets at a very good price. In the mean time the prices had gone up but I was locked in on the cheaper tickets. A few days later we spoke and we decided on the travel dates and layover times. I was very satisfied with their service.
I was explained about cancelation and all this kind of stuff and realize that I will not get a full refund if something happens preventing me from traveling on this date. I understand this up front. So as for my experience with ASAP it was very easy and pleasant. Of course some people know this refund policy up front also and then squeal when things happen and they cannot travel, I purchased the travel ins.
but still understand that full refund is not going to be possible. I give them A+ service rating!
Product or Service Mentioned: Asap Tickets Customer Care.
Reason of review: Good customer service.
I liked: Person i worked with.